Banking: Balancing digital and branch

In the UK, a report published in October by the Office for National Statistics shows that nearly 6,000 local bank branches have shut in the UK since 2010 – a drop of a third. In the US, 1,200 branches were closed in 2017 alone. Leaving individuals unbanked or underbanked, banks have defended themselves by pointing to improved online and mobile banking.

Sign up to receive emails